The City of Niles Utilities Department would like to remind our customers that we will never call you demanding your credit card number.   Some customers have indicated that they received a phone call demanding that the customer pay their utility bill immediately or risk being shut off.  These calls are not coming from the City of Niles Utilities Department.  

If you receive such a call. . . hang up immediately! If you are unsure of the status of your Niles City Utility account, call our Billing Service line at 683-4700 ext. 8003.  Again, the City of Niles Utilities Department will never call and ask you for a credit card number.  

If you have any questions regarding your electric or water services, call us directly at 683-4700 ext. 8003.