COVID-19 PUBLIC NOTICE:
Due to the increase of COVID-19 cases in our community, beginning Thursday, November 17, DART will be providing service for essential trips only. All passengers who are medically able to do so must wear a face covering such as a mask, scarf, bandana, or handkerchief while riding the bus. We also ask that customers cooperate with social distancing measures and not ride the bus if they feel ill. DART is unable to transport riders who have been diagnosed with COVID-19, who have been in close contact with someone with COVID-19, or who are experiencing symptoms of the novel coronavirus until they have been symptom-free, per the CDC recommendations: https://www.cdc.gov/coronavirus/2019-ncov/if-you-are-sick/end-home-isolation.html. We are limiting the number of people who can be on the bus at any given time, so wait times may be longer than usual.
The Niles DART office will remain closed to the public until further notice. Appointments can be made to purchase bus tickets or tokens, or for the processing of reduced fare cards. Riders who need to wait at DART for a scheduled ride or who are utilizing the deviated fixed route can wait outside near the benches. Please contact the office at 269-684-5150, ext. 1 with any questions.
We thank you for your continued patience and understanding.
Niles Dial-A-Ride Transportation (DART) has been serving the greater Niles area since 1974. DART is a division of the City of Niles. DART is funded by federal and state grants, a transit millage for the City of Niles, and passenger fares. The service consists of demand response service and one deviated fixed route (Route 2).
DART’s main office is located at 623 N. Second Street. This location serves as a stop on the deviated fixed route as well as a transfer point to Buchanan Dial-A-Ride, Cass County, and the Berrien Bus transit systems. All DART buses are wheelchair accessible with lifts to bring passengers aboard.
Hours of Operation
Monday - Friday 7:00 am to 5:00 pm
Saturday 10:00 am to 3:00 pm
Deviated Fixed Route
Monday - Friday 10:00 am to 5:00 pm
DART is closed on and around major holidays, including:
|New Year's Day||Independence Day||Day after Thanksgiving|
|Good Friday||Labor Day||Christmas Eve|
|Memorial Day||Thanksgiving Day||Christmas Day|
Within City Limits
$3.00 or $1.50 RF*
To, From, Within Townships
$4.00 or $2.00 RF*
Deviated Fixed Route
$2.00 or $1.00 RF*
$0.50 for Route Deviations
*RF = Reduced Fare. For additional information, see the Regional Reduced Fare page.
Closed November 26-28, 2020 for Thanksgiving.
Closed December 24-26, 2020 for Christmas.
Closing at 3:00 pm on December 31, 2020, and closed all day January 1, 2021 for New Year's.
Title VI Declaration
The City of Niles Dial-A-Ride Transportation (DART) is committed to ensuring that no person is excluded from participation in, or denied the benefits of its transit services on the basis of race, color, or national origin, as protected by Title VI in Federal Transit Administration (FTA) Circular 4702.1.A. Click here to see the Title VI Declaration in it's entirety.
ADA* Reasonable Modifications and Complaints
Niles DART recognizes that, in order to have equally effective opportunities and benefits, individuals with disabilities may need reasonable modifications to policies and procedures. Niles DART will make reasonable modifications to policies, practices, and procedures when necessary to ensure access to transit services for qualified individuals with disabilities, unless:
Making the accommodation would fundamentally alter the nature of the public transportation service.
Making the accommodation would create a direct threat to the health or safety of other passengers.
The individual with a disability is able to fully use the Niles DART service without the accommodation being made.
Granting the request would cause an undue financial and administrative burden.
Whenever possible, riders should make requests for modifications before Niles DART is expected to provide the modified service. Individuals requesting modifications should provide their name, a valid phone number, an email address (if applicable), and a description of what they need in order to use the DART service. DART staff will contact riders via phone or email if additional information is needed. Requests should be sent to:
623 North Second Street
Phone: 269-684-5150 Ext. 3
For additional information about reasonable modification requests, contact the office at 269-684-5150.
Titles II and III of the Americans with Disabilities Act (ADA) of 1990 provide that no entity shall discriminate against an individual with a disability in connection with the provision of transportation services. The law sets forth specific requirements for vehicle and facility accessibility and the provision of service. Niles DART is committed to providing safe and reliable transportation to all people without discrimination based on disabilities.
Many issues can be resolved without filing a formal complaint! Therefore, individuals who believe they may have been discriminated against on the basis of their disability may contact the Niles DART General Manager to discuss their concerns. The General Manager can be reached by phone at 269-684-5150, ext. 3 or by email at DARTManager@nilesmi.org.
Any individual who believes that he/she has been denied the benefits of, excluded from participation in, or subject to discrimination on the basis of their disability, and who wishes to file a formal complaint may do so. Complaints should be filed as soon as possible, but not more than 60 days after the alleged violation.
Complaints must be in writing (an ADA Complaint Form is available here) and include the following information:
The complainant’s full name, address, day and evening telephone numbers, email address and the name and contact information of the person completing the form (if not the complainant).
If known, the name of the person believed to have committed the discrimination;A description of the act(s) of discrimination and the date(s) of the occurrence
Other information necessary to support the complaint, including copies (not originals) of relevant documents;
The complainant’s preferred method of communication. Written communications can be made available in specific formats (e.g., large print, Braille, electronic documents) upon request.
The complaint should be sent by mail, email, or fax to:
Alternative means of filing complaints, such as personal interviews, phone calls, or taped requests, will be made available for persons with disabilities upon request.To read the full ADA Reasonable Modification and Complaint Policy, click here.
* Americans with Disabilities Act